Our Cookie and Website Privacy Policies
This document was created using an SEQ Legal template (www.seqlegal.com).
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.
We may use the information we obtain from your use of our cookies for the following purposes:
- to recognise your computer when you visit our website;
- to track you as you navigate our website;
- to improve the website’s usability;
- to prevent fraud and improve the security of the website;
We use Google Analytics to analyse the use of our website.
The analytics cookies used by our website have the following names:
The information generated relating to our website is used to create reports about the use of our website.
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat personal information.
We may collect, store and use the personal information that you provide us with, for example, when making an enquiry via our contact form. This information may include details such as your name, address, date of birth, prescription details, e-mail address and telephone number.
We may use the personal information to provide you with the services / care you have requested and/or action any requests/answer any queries submitted via our contact form, to inform you of when your appointments are due or any changes to them.
Personal data about you is held in the company's computer system and/or in a manual filing system. The information is not accessible to the public; only authorised members of staff have access to it. Our computer system has secure audit trails and we back-up information routinely.
If you have any questions about our cookies or website policy, please contact us by via our contact details on this page.