Delivering Lean Operations for Profit, Service and Growth image

Delivering Lean Operations for Profit, Service and Growth

Lean operations are essential for all organisations that are looking to scale up, removing wasteful activities that do not contribute to the customer experience or the bottom line. This introductory workshop has been designed by South West Growth Service specifically for business owners, directors or managers who are looking to identify ways and approaches to introduce lean operations. The course is underpinned by active learning through the use business simulations that are enjoyable, high energy and high impact, providing learning insights for all businesses and organisations, across all sectors.

The day will provide you with an understanding of:

  • How lean operations improve organisational performance
  • What causes processes to be inefficient
  • How to improve processes using a lean methodology


10.00                  Refreshments will be provided on arrival

10.15 ? 11.00     Introduction to Lean and operational improvement

11.15 ? 11.30     Coffee break

11.30 ? 12.45     Business simulation 1 and review

12.45 ? 13.45     Lunch

13.45 ? 14.15     Identifying process inefficiency

14.15 ? 14.30     Break

14.30 ? 15.15     Business simulation 2 and review

15.15 ? 15.45     How to implement lean in your organisation

15.45 ? 16.00     Summing up and close of day

This workshop is led by South West Growth Service Director, Chris Lorimer.  Chris is a lean process improvement expert who developed his insights through his MBA at Warwick University, fully deploying them as Head of Operational Excellence at Barclays where he introduced Lean across the Private and International Bank. He led multiple award winning lean process improvement projects, has been a keynote speaker and judge at the European Six Sigma Awards.  He has helped introduce lean to organisations across the public and private sectors, including Higher and Further Education, manufacturing, professional services, finance and digital marketing.

Date: 11th April @ 10:00am
Present with confidence image

Present with confidence

Feel the fear and present with confidence!  This one day workshop is ideal for anyone looking to develop their presentation skills - whatever the purpose.  The course will allow delegates to overcome initial concerns, develop key skills and practice in a safe and relaxed environment.

Previous attendees have said:

"This course has given me strategies to become confident in public speaking"

"It challenges the mind in a positive way - great feedback"

"A great venue, delicious food and a brilliant course - thank you" 

"Having the opportunity to practice my presentation a number of times with exceptional feedback".

"Really great feedback - I have gained a lot more confidence".

"Chris has a wealth of experience and such an encouraging approach"

The course runs from 10am until 4pm with a break for lunch.

Chris Lorimer is an experienced trainer, speaking coach and public speaker at international conferences and high profile events across the UK. His approach will help all potential speakers whether preparing for a conference speech or a wedding. He works with delegates in groups or one to one, whatever their preference.

Date: 1st May @ 10:00am
Come rain or shine - The Met Office supporting Business image

Come rain or shine - The Met Office supporting Business

Founded in 1854, The Met Office is one of the world's leading weather forecast centres and the world leader in climate change research.  Exeter based since 2003, the organisation is also big business withan annual turnover of more than £170m a year.  In this exceptional  373 Group event, Professor Dale Barker, Associate Director For Weather Science, will show how the organisation is helping global businesses across all sectors and how technological advances are increasing their capability to mitigate business risks and provide competitive advantage.

The 373 Group is open to all, whether you are a start-up, sole trader or multionational - one thing for sure, the business of weather affects us all. If you become a 373 Group member you receive discounted membership and exposure via the 373 Group website and other channels.

This event includes "the friendliest networking in the South West", great refreshments and some top tips on how to network effectively!


Date: 2nd May @ 7:00pm
Using the power of emotions in times of change image

Using the power of emotions in times of change

In times of change, whether at work, home, school or through your relationships with others, unpleasant emotions can easily throw you off balance, even making you feel unwell.

This workshop explores how unpleasant emotions can be used in a positive way and can help you build your resilience in times of change, whatever the context.  This introduction into Emotional Logic is appropriate for anyone who feels stuck in their emotions and are looking to move on or those who are looking for ways to support others going through emotional turmoil.


Emotional Logic was developed in the 1990s by a Devon GP.  Over the following decades, he developed an approach that has been proved to be a highly effective way for individuals to use their emotions in a positive way, supporting their recovery.  The approach is now used globally and is achieving much interest in the treatment of mental health issues, especially in the UK.

This workshop will be lead by Chris Lorimer who is an accredited Emotional Logic facilitator.

Date: 3rd May @ 9:00am
Essential Project Management Skills image

Essential Project Management Skills

If your business needs to deliver step change through a significant project - do you feel confident to make it happen?  Will it be completed on time, to the right quality at the right cost?

Desgned for business managers, this one-day workshop looks at how project management principles and tools can be applied in any organisation to bring clarity and confidence in delivering required project outcomes.

Applying Prince 2 and Lean principles, by the end of the workshop, you will be able to identify the common pitfalls that compromise projects and understand how to avoid them. 

Running from 10-4, this workshop will be structure as follows:

10.00 ? 10.15     Refreshments & registration

10.15 ? 11.30     Defining your project

11.30 ? 12.30     Developing the plan

12.30 ? 13.30     Lunch

13.30?15.15       Starting the project and monitoring progress

15.15 ? 15.45     Finishing well

15.45 ? 16.00     Action planning and close

This workshop is led by South West Growth Service Associate, Lucy Penn.  Lucy has been applying her project management skills for over 25 years across PLCs and SMEs.  She has introduced project management to several organisations and does it in a way that suits the maturity and operating model of each organisation. Lucy has an inherent talent for bringing clarity to confusion in a way that motivates people and effects change Lucy has a passion for helping businesses get things done well so they can improve performance in a sustainable way.

Date: 21st May @ 10:00am
Unlocking Innovation - Design Thinking for Business Growth image

Unlocking Innovation - Design Thinking for Business Growth

Is your business leading the way through innovation?

This one-day workshop will help you apply the principles of design thinking to your business, to encourage innovation and increase productivity.

Design thinking is a process used to innovate better solutions for business challenges. It originated at Stanford University in the 1990s and has since been applied to almost every business arena.

The learning outcomes from this interactive workshop will include:

  • The main principles of design thinking
  • How to use design thinking to enhance innovation
  • How to apply a design thinking approach to your business





This workshop is led by South West Growth Service Associate, Sawsan Khuri. Sawsan is a collaboration consultant helping businesses enhance their collaborative power and boost their innovative capacity. With a science background and extensive experience in building bridges across professions and roles, she has developed pioneering, collaborative working programmes around the world.

Date: 23rd May @ 10:00am